Texas AG files action against Conn's - Dallas Business Journal:

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Conn’s responded to the suit saying the companyis “working closelyg with the Texas Attorney General’s on the concerns that have been “We will continue to actively work with the Attorneg General. We look forward to discussin g with his office the issues heraisec today. We will continue our commitment to greayt customer service and continued customerservicde improvement,” a spokesman said in a written Conn’s has locations throughout Texa and in the Dallas-Fort Worth area.
Abbott’ws office alleges it received morethan 2,000 complaints from customers allegingf Conn’s delayed repairs on products stilkl under warranty, failed to repaird the items to working condition and in some cases gave customerse refurbished goods, rather than new services, to replace a producty under warranty. In addition, the Attornet General’s complaint said products that had to be replacerd were not covered by warranty for the full two The AG’s office is seekingf penalties and a court order to prevent Conn’s from continuiny on with the conduct allegec in the lawsuit, Abbott’s office said in a press statement.